FAQ

General

How was the Senior Resource Guide started?

As a caregiver for her grandmother, our Founder Karyn Dean, saw a need for easy access to a trusted and reliable resource that could provide guidance—a place where caregivers, seniors and eldercare professionals could turn to help navigate the many challenges associated with aging. From there, the Senior Resource Guide was born and a single area edition in Fort Bend county began bridging the gap for the senior industry. Now in several major Texas markets, Senior Resource Guide's audience reach is over a million annually with new market expansion plans on the horizon.

How long has the Senior Resource Guide been around?

We're proudly celebrating providing a service to our community for over 16 years and as of December 2019, publishing 100 editions.

I’m a caregiver and need help navigating the challenges of an aging loved one. Do you have resources and tools specific to me?

Yes! Our team is working diligently to build The Essential Caregiver Toolkit for our fellow caregivers and families who are looking for guidance! The comprehensive online Kit is coming November 2020 and will include all the right tools. Click here to get notified when it becomes available. In the meantime, check out our Caregiving section for an excellent collection of articles like: 

Is there a way I can receive the Senior Resource Guide's latest content, exclusive offers, updates and announcements?

Absolutely, we have several e-newsletters that are tailored to specific topics/interests (Caregiving, Healthy Living, Travel, Food, Financial & Jobs, Pets, Events). Click here to visit our e-newsletter sign up page.

I'm an eldercare industry professional, do you have an e-newsletter list specific to me?

We sure do! In addition to sharing current marketing trends and tips, we have a weekly B2B events & networking e-newsletter that’s a popular marketing resource. It includes the latest in events, expos and exclusive invites specifically for the eldercare industry. Click here to visit our e-newsletter sign up page.

I have an idea for a resource that's not currently included in the Guide but might be beneficial to your readers.

Great! Send it to our Publisher, Karyn at kdean@srgserv.com

I have an update to a resource that is currently included in the Guide or on the website.

Please send it to our Publisher, Karyn at kdean@srgserv.com

Can I be a contributor?

We're always looking for fresh, reliable content for both online and in print. Please send your inquiry to our Publisher, Karyn at kdean@srgserv.com.

How do I get an advertisement in the Guide or on the website?

Please visit our Advertise Page or contact 281.277.2333 or advertise@srgserv.com.

My company/brand would love to be included in The Essential Caregiver Toolkit! How can we be part of this opportunity?

Excellent! We’d love to include you in The Essential Caregiver Toolkit for families and new caregivers who are looking for guidance! Contact advertise@srgserv.com today for additional information and how to claim your spot in the Kit. Limited sponsorship spots are available.

I'm interested in joining the SRG team, how do I apply?

We're on a mission to provide caregivers, seniors and eldercare professionals a trusted and dependable resource to turn to when they have questions related to active aging. It takes a team of passionate, creative and talented people to unite behind this mission. We work hard, we laugh a lot, we brainstorm nonstop, and we give the best high-fives in town. If you're interested in joining the team, we'd love to hear from you. Apply using our online form at srgserv.com/careers.

Are you affiliated with Senior Guides in other parts of the nation?

Nope, we're local to Texas. SRG Services, Inc is family owned and operated and currently publishes Guides for the Greater Houston, Austin and San Antonio areas.

Is Senior Resource Guide on social media?

We are! Follow us @srgtexas on Facebook, Twitter, Pinterest, Instagram, YouTube and LinkedIn.

Do you have an online directory where I can search for specific businesses, products and services?

Yes! To access it, simply hover your mouse over "FIND" in the menu bar on our website. Then select your category from the drop-down menu. You can then search by keyword, city, zip code, and there's even a map view. Here's a quick video on how to use our online directory: youtu.be/wHFvczJzaNw. In addition to our online directory, our search bar at the top of the website can be used as a tool to find what you are looking for. Or please feel free to reach out to us at info@srgserv.com or 281.277.2333. We'd love to connect you with the resources you are seeking.

Distribution

Where can I find a copy of the Guide?

Printed copies of the Senior Resource Guide are available for free at Walgreens, H-E-B, Kroger and local hospitals. Our online directory shows which locations you can find copies at. To access it, simply hover your mouse over "FIND" in the menu bar on our website. Then select “COPIES OF THE GUIDE” from the drop-down menu. You can then search by keyword, city, zip code, and there's even a map view. Here's a quick video on how to use our online directory: youtu.be/wHFvczJzaNw. For additional locations, please give us a call 281.277.2333. A digital version of each edition is available at srgserv.com/publications and can be accessed 24/7. Here's a quick video on how to access them: youtu.be/NIEPDV2GRz8.

What areas are the Guide available in?

We currently produce Guides for the Greater Houston, Austin and San Antonio areas. For the Houston market, there are three regional editions—North Houston, Southwest Houston and Southeast Houston.

I'm unable to pick up a copy of the Guide at one of the distribution locations, how do I access one?

A digital version of each edition is available at srgserv.com/publications and can be accessed 24/7. Here's a quick video on how to access them: youtu.be/NIEPDV2GRz8. We're also happy to mail you a copy, give us a call at 281.277.2333.

How do I get printed copies of the Guide for my church or organization?

We're happy to provide you and/or your team copies of the Guide. Reach out to us by submitting a distribution request to distribution@srgserv.com.

Events

I'm a caregiver in Texas and looking for events that can help me with this role?

We manage a calendar that contains many types of events specific to caregivers and active, aging adults in Texas. Check out all upcoming events at srgserv.com/srg-events/upcomingevents or search for specific events by keyword, such as "caregiving" by visiting: srgserv.com/search/event/publicupcomingevents/. Events can also be viewed by map at srgserv.com/search/event/publicupcomingevents/map_search.html. Additionally, our team is working diligently to build The Essential Caregiver Toolkit for our fellow caregivers and families who are looking for guidance! The comprehensive online Kit is coming November 2020 and will include all the right tools to help you with this role. Click here to get notified when it becomes available.

Is there more than one calendar?

Yes, we manage two popular calendars—an eldercare industry calendar for several markets (Houston, Austin, San Antonio, Dallas, East Texas) and a public calendar.

I have an event coming up that I think would be a good fit for one of Senior Resource Guide's calendars. How do I submit my event?

Posting an event on our calendar(s) is free and can be submitted for consideration using our snappy submission form: srgserv.com/submitevent

I'm interested in the Senior Resource Guide supporting our upcoming event as a media sponsor. Who do I reach out to?

Please reach out to our Marketing team at marketing@srgserv.com with the details for the upcoming event i.e. date/time, expected attendance, venue, sponsor packet/information.